Lizette Belmonte

Guest Services Agent

Message

Intro

Vancouver, Canada

Guest Services Agent at Level Furnished Living

Independet Travel Agent at Happily Ever After Trips

Joined May 26, 2025

Skills

Languages

Spanish

Native or Bilingual

English

Advanced

Italian

Basic

About

I’m a passionate and detail-oriented professional with a strong interest in customer experience, event coordination, and travel planning. My background includes hands on experience in guest services, project management, and family focused entertainment, where I thrive in dynamic, fast paced environments. I have a natural ability to connect with people, solve problems creatively, and bring a high level of energy and organization to every project I take on. Whether it's planning memorable travel experiences or leading on site events, I’m driven by the opportunity to create meaningful moments and deliver exceptional results. My strengths lie in communication, adaptability, and a genuine enthusiasm for helping others, making me a valuable team player in any customer facing or operations based role.

Experience

Level Furnished Living

Mar 2022 – Present

Vancouver, B.C

Guest Services Agent

Delivered concierge-level service to elite clients including Cirque du Soleil and film/TV production teams. Increased guest satisfaction scores by 90% through rapid problem-solving and service personalization. Maintained accurate client records and implemented guest preference tracking to support ongoing loyalty and satisfaction. Supported onboarding and coached new team members to uphold luxury service standards.

Happily Ever After Trips

Jul 2020 – Present

online

Independet Travel Agent

Create personalized, detail itineraries and manage all aspects of client travel logistics. Provided high-touch service with confidentiality and accuracy in transactions and guest preferences. Built long term client relationships through clear communication and exceptional customer care.