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Logan James

Specialize in Data Entry, Customer service, and Ecommerce

San Dimas, United States
Studied at Glendora High School
Joined June 6, 2024



Detail-oriented E-Commerce, Customer Service, and Data Entry Specialist with over five years of experience in managing customer relations, ensuring data accuracy, and optimizing online product visibility. Adept at promptly addressing inquiries across multiple accounts via various communication channels and meticulously entering and updating data into databases with precision. Skilled in performing data audits to maintain integrity and accuracy, while also demonstrating proficiency in inventory management and order processing. Proven ability to optimize product descriptions for improved search engine visibility and attract organic traffic. Experience includes roles at and Amazon, with a commitment to meeting productivity targets and ensuring quality standards.
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Amazon warehouse
Aug 2023 – May 2024
Moreno Valley, CA
Fulfillment Center Associate - Part Time
- Inspecting items for damage or defects and ensuring they meet quality standards before packaging and shipping. - Meeting productivity targets set by Amazon, such as order fulfillment rates and accuracy. - Entering order details such as item quantities, shipping addresses, and delivery instructions into Amazon's systems to ensure accurate fulfillment.
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Oct 2019 – May 2024
Glendora, CA, Hybrid Remote
E-Commerce, Customer Service, & Data Entry Specialist
- Customer Service across multiple accounts, promptly addressing inquiries via email, telephone, and chat platforms to ensure resolution. -Entering and updating data into databases, spreadsheets, or other digital platforms with precision and attention to detail. - Performing regular data audits to identify and correct any discrepancies or errors. - Updating inventory levels accurately to reflect the availability of products in real-time, ensuring that customers are informed about stock availability. - Inputting detailed information about products onto ecommerce platforms such as product titles, descriptions, prices, SKU numbers, categories, and attributes like size, color, and dimensions. - Incorporating relevant keywords and optimizing product descriptions to improve search engine visibility and attract organic traffic to product pages. - Recording details of online transactions including transaction IDs, dates, amounts, and descriptions into financial databases or accounting systems. - Entering orders placed by customers, including item details, quantities, prices, and shipping information into order management systems.
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Glendora High School
Aug 2015 – May 2019