Loise Okoro , Administrative Assistant/Email Copywriter

About

I am a Bachelor degree holder with over 3 years experience as an administrative assistant and email Copywriter. I am proactive, determined and detail oriented with an excellent communication skills in English. I am also proficient in the use of Google workspace such as Microsoft Office word, Excel, PowerPoint, Google form, Google calendar; Asana for project management, Calendly for scheduling, and Slack. As an administrative assistant, I have gained a loads of experience helping top executives and individuals become more productive in their work by helping them handle tasks such as Email copywriting, email and calendar management, project management, Travel Booking arrangement, data entry, report writing and other administrative tasks; so that they can focus on other important aspects of their work and become more productive. I'm seeking for an Administrative/Executive Assistant role or an email copywriter role. I believe with my extensive experience and skills, I will be the best fit for any company that will hire me. Thank you

Experience

BigRose & Co

Jun 2020 – Jun 2023

Kenya

Virtual Assistant

Managed emails and calendars for two executives. Prepare and edit documents, presentations, and reports. Conducted research on industry trends and competitors. Carried out email copywriting. Carried out data entry using excel. Planned and coordinated events and meetings. Prepared presentations and created designs for executives when needed. Managed customer inquiries and concerns via phone and email. Scheduled appointments and coordinated travel arrangements. Created and managed databases for client information. Provided general administrative support to the team.

Logitech

May 2018 – Jun 2020

USA

Customer Support Expert

Responded to customer inquiries via phone call, live chat, email, and in-person interactions. ·Resolved customer complaints in a timely and satisfactory manner. ·Maintained accurate and detailed customer records in the company's CRM software. ·Provided product and service information to customers. ·Collaborated with other departments to ensure timely resolution of customer issues.

Education

ALX Africa

May 2022 – Jun 2022

Virtual Assistant Certificate Course, Virtual Assistance

Modibbo Adama University of Technology, Yola

Nov 2010 – Jun 2016

Bachelor degree , Public Administration

Loise Okoro

Administrative Assistant/Email Copywriter

Skills

Languages