Louis was a UX/LX/UI designer (Lead Tech) at KBR Inc. making complex concepts simpler via the application of modern UX (User Experience) LX (Learning Experience), and visual communication to end-users.
He can solve complex problems and is able to identify other problems that are often missed by most thanks to his eye for detail and his design thinking abilities. He is capable of delivering innovative solutions following orthodox design and research methods.
His ability to communicate, negotiate and influence stakeholders, colleagues, and management is one of his most precious assets, he thrives in an environment where ideas are discussed and promoted.
Being a former instructor and student mentor, Louis has a nurturing nature, where finding ways to mutually benefit are at the core of his mindset is ‘win-win’ way of thinking.
Experience
KBR Inc
Nov 2010 – Oct 2022
Canterbury, remote
Lead Tech
I was part of an amazing team that managed to make impossible projects possible while working with few resources (client source data) working with extremely short deadlines and hardly any budget.
If there are any mistakes made, they are corrected quickly, and they become lessons to simplify and improve the processes and eventually perfect our craft to deliver products and services which leave our clients coming back for more.
Here are some of the problems I solve for my employer:
1- Organise complexity and make sense of any storyline for each eLearning lesson I develop.
2- I enhance pictures provided by subject matter experts to use in the lesson I am working on.
3- I produce engineering drawings, diagrams, and illustrations for my lessons or any others.
4- I clarify points that are ambiguous or unclear to stakeholders to improve the outcomes.
5- I provide graphic design and visual communication for both eLearning and marketing when needed.
6- I incorporate blended media for the lessons I produce or for my workmates e.g 3D.
7- I fix small snippets of code to improve not only layouts by 3D models.
8- Web design when needed, eg. web banners, wireframes, info. architecture, etc.
9- I produce engineering drawings, technical illustrations and simplify extremely complex information.
10- Able to design and produce blended learning using Adobe CC and any other software.
11- I am able to produce high-quality visual communication pieces when needed.
12- I produce lofi and hifi prototypes, even on Articulate Rise.
13- Conducting needsfinding interviews.
14- Drafting questionnaires in order to understand user needs.
15- Drawings and diagrams using Adobe Animate, Illustrator, and Photoshop for eLearning.
16- User journey mapping and pinch point identification to simplify complexity.
17- UI design for software and app development.
18- Providing mentoring and teaching other members of the team new skills and knowledge.
Education
TU Delft
Nov 2019 – Apr 2020
Professional Certificate, Product Design in Medicine