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loveena anthony

Virtual assistant/ administrative assistant

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Intro
India
Administrative assistanat at Projexon Engineering
Consumer Services
Joined June 19, 2022

Skills

Languages

English
-
Fluent
Hindi
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Native or Bilingual
About
Hello, Thank you for checking my profile, I am an administrative assistant and operations executive with 8+ years of experience. Here is an overview of my skills and work experience. I have worked in various industries like FMGC , IT, Oil and gas, Engineering and construction and service industry for more than 5 years. I believe in prioritising work on the basis of its urgency and importance I have always been a team player and helped my new team members to learn the process by mentoring them whenever required. Here are my few skills that can help you - customer service -on time delivery -travel planning -calendar management -good verbal and written communication -team leader -CRM and workflow -Creating quotations, PO and invoices -Coordinating with various support teams -Timely payment follow ups -Believes in long term relationship with Clients and customers -hands on experience in SAP ECC 6.0 version. -quick learner -flexible -event planner -attention to detail I will use same skills and competence to drive measurable results for you.
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Experience
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Projexon Engineering
Feb 2020 – Present
Ahmedabad , India
Administrative assistanat
Optimizing and coordinating full order cycle. Assisting Sales and marketing team in yearly budgets Organized and maintained company documents and invoices Follow up on customer enquiry and prepare quotations Following up on new business leads. Resolving complaints and ensuring client satisfaction. Lead the graphic team for building up company brochure, logo, webpage. Monitoring of ordered, repair, returnable material/ hardware.
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Elite green pvt ltd
Dec 2016 – Feb 2022
Ahmedabad , India
Sales coordinator
-Planning and managing logistics, store, transportation and customer services. -Stock Management including a monthly report of procurement, dispatch hardware -Meet cost, accuracy and timeline targets. -Team coordination with Sales, Support, HR, Payroll. -Verification and follow up of Pre shipping and post shipping export documents. -New Product-Costing, supplier identification, packing material development, backward pricing wrt competitors and markets -Compilation of budget for different countries. -Stock management of Packing material and Raw material. -Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency -Managing schedule and appointment setting. -Making travel arrangements -Coordinating with different support teams -Prompt and timely collection of payments
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Accenture India pvt lts
Sep 2015 – Oct 2016
Pune, Maharashtra
Operation executive
-Maintaining MIS for all customer calls, chat and email.- -Classifying the queries and helping business team in improving and making desired changes in the app. -Hands on experience in CRM and workflow. -Handling customer query and complaints.
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