In my previous job, I worked for nine years at Maugan Srl, a reputable leather goods manufacturing company. Throughout my time there, I developed valuable skills in customer service, logistics, and content translation. I had the opportunity to support customers internationally through various channels, including phone, email, and social media. Most of my interactions were in English, as many customers were from outside Italy. This experience helped me enhance my communication skills and build strong relationships with clients from different cultural backgrounds.
My responsibilities included managing inventory, preparing orders, and handling shipping documentation. I also took the initiative to translate content for our social media platforms, ensuring that our messages reached a wider audience. Through these experiences, I gained essential organizational skills, the ability to handle stress effectively, and problem-solving abilities in complex situations. I am accustomed to working under pressure, especially during peak seasons like Christmas and Black Friday, where quick decision-making is crucial.
After spending several years in this field, I felt a strong desire to grow professionally and pursue a passion I had always had for IT security. This led me to earn the CompTIA Security+ certification, which has equipped me with foundational knowledge in cybersecurity principles and practices.
In the short term, my goal is to improve my technical skills in cybersecurity by gaining hands-on experience and specializing in specific areas such as network security or incident response. I also aim to enhance my professional profile by obtaining more intermediate-level certifications that will make me a more competitive candidate in the field.
Looking ahead, my long-term objective is to become an expert in a specific area of cybersecurity, adapting my focus based on the experiences I gain. I recognize the importance of continuous professional development and strive to obtain advanced certifications that reflect my growing expertise. I truly believe that my unique skills, combined with my passion for cybersecurity, could be a significant asset to your company.