Lucía Rocca

Future translator. I am a very curious person, learning new languages and getting to know the world through them is priceless.

Intro

Buenos Aires, Argentina

Customer Service Representative at Wing Tel Inc

Studied Translation studies focused on audiovisual and literary content at Instituto De Enseñanza Superior en Lenguas Vivas "Juan Ramón Fernández"

Translation & Localization

Joined December 19, 2020

Languages

Spanish

Native or Bilingual

English

Native or Bilingual

Italian

Basic

About

I am a fourth year student at Instituto de Enseñanza Superior en Lenguas Vivas "Juan Ramón Fernández", with hopes of applying for a master in Linguistics after I graduate. I found my passion in translation after I realized that knowledge should be accesible to everyone, no matter what language they speak. I'm very curious and I'm always researching new areas of study from literature to medical fields, and as a translator I believe I can help other curious minds do the same.

Experience

Wing Tel Inc

Aug 2020 – Present

Remote - NYC

Customer Service Representative

I work in the Accounts & Billing Department. I take calls from all over the USA and help customers solve their billing inquiries as well as handle their account’s information.

Cotelcam LTD

Oct 2017 – Mar 2018

Buenos Aires, Argentina

Customer Service Representative / Trainer

The main task was handling telephone calls on behalf of the organisation to fulfill customer requirements. As a trainer, the main task was to prepare and deliver training to new agents in the call center.

Education

Instituto De Enseñanza Superior en Lenguas Vivas "Juan Ramón Fernández"

Mar 2018 – Dec 2020

English Translator, Translation studies focused on audiovisual and literary content