lucian adams

Message

Intro

South Africa

Studied Audio Technology at Academy f Sound Engineering

Studied International Relations at Dokuz Eylul Univeristy

Joined May 29, 2024

Skills

Languages

English

Native or Bilingual

About

With seven years of combined experience as an audio engineer, IT specialist, and customer service specialist, I bring a unique blend of technical expertise and interpersonal skills to the table. My journey began with a transformative four-year stint abroad in Turkey, where I pursued my degree in International Relations, deepening not only my understanding of global dynamics but also fostering fluency in Turkish. Building upon this foundation, I delved into the world of audio technology, obtaining a degree that refined my technical prowess and creative acumen. As an audio engineer, I've fine-tuned my ability to manipulate sound and harness technology to deliver exceptional results. Whether it's mixing tracks or troubleshooting equipment, my IT background complements my audio expertise, enabling me to navigate complex systems with ease and efficiency. Throughout my career, I've also honed my customer service skills, recognizing the importance of empathy, communication, and problem-solving. My diverse background has equipped me to connect with people from all walks of life, ensuring that their needs are not only met but exceeded. In essence, my journey from studying international relations in Turkey to mastering audio technology and IT has equipped me with a unique skill set perfectly suited to excel in customer service. I bring not only technical proficiency but also cultural competency and a genuine passion for serving others, making me an invaluable asset to any team.

Experience

Amazon

Aug 2020 – Sep 2023

Remote

Customer Service Representative

I worked in the retail , HBS and product support department

Vobmeh Auto

Jan 2017 – Aug 2019

Johannesburg

Auto Parts Salesmen & IT support

Built an E-commerce platform for this company that generated sales close to a million rand in the year , I would facilitate sales and deliveries but more importantly manage the companies IT structure.

Education

Academy f Sound Engineering

Jan 2018 – Dec 2020

Diploma, Audio Technology

Dokuz Eylul Univeristy

Mar 2014 – Jun 2017

Diploma, International Relations