Luisa Rivera

Commercial Manager, Customer Service, and Marketing

Message

Intro

United States

Studied Online at SmartBeemo

Studied at Esumer

Joined October 7, 2022

Skills

Languages

Spanish

Native or Bilingual

English

Intermediate

About

Dedicated and results-driven professional with over 10 years of experience in financial administration, sales, and client acquisition. Willing to offer my expertise in guiding and supporting customers, providing project and analytical support, and contributing to a world-class customer experience. SKILLS AND COMPETENCIES - Client Relationship and Management. - Sales and Client Acquisition. - Customer Success. - Corporate Portfolio Sales. - Management of Platforms and Social Media. - Digital Campaign Strategy and Planning.

Experience

Elites Financieros

Jan 2022 – Jan 2023

Medellin, Colombia

FINANCIAL ANALYST

- Led strategies for deepening the Colombian financial market. - Developed online/offline marketing strategies. - Conducted research, analysis, and review of financial markets. - Advised clients on financial matters.

Scotiabank

Jun 2015 – Dec 2019

Medellin, Colombia

BANK@WORK EXECUTIVE

- Acquired and retained high-income clients. - Managed commercial relationships with national and multinational companies. - Developed projects focused on sales growth.

Education

SmartBeemo

Nov 2023 – Dec 2023

Certificate Program Digital Marketing , Online

Esumer

Jan 2009 – Mar 2014

Financial Administration Professional