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Luisa Rivera

Commercial Manager, Customer Service, and Marketing

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Intro
United States
Studied Online at SmartBeemo
Studied at Esumer
Joined October 7, 2022

Skills

Languages

Spanish
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Native or Bilingual
English
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Intermediate
About
Dedicated and results-driven professional with over 10 years of experience in financial administration, sales, and client acquisition. Willing to offer my expertise in guiding and supporting customers, providing project and analytical support, and contributing to a world-class customer experience. SKILLS AND COMPETENCIES - Client Relationship and Management. - Sales and Client Acquisition. - Customer Success. - Corporate Portfolio Sales. - Management of Platforms and Social Media. - Digital Campaign Strategy and Planning.
Experience
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Elites Financieros
Jan 2022 – Jan 2023
Medellin, Colombia
FINANCIAL ANALYST
- Led strategies for deepening the Colombian financial market. - Developed online/offline marketing strategies. - Conducted research, analysis, and review of financial markets. - Advised clients on financial matters.
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Scotiabank
Jun 2015 – Dec 2019
Medellin, Colombia
BANK@WORK EXECUTIVE
- Acquired and retained high-income clients. - Managed commercial relationships with national and multinational companies. - Developed projects focused on sales growth.
Education
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SmartBeemo
Nov 2023 – Dec 2023
Certificate Program Digital Marketing , Online
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Esumer
Jan 2009 – Mar 2014
Financial Administration Professional