Lyka margarita Gorospe

Virtual Assistant | Project coordinator & Tender Submission | Remote Job

Message

Intro

Manila, Philippines

Studied Japanese Language at 東京教育⽂化学院所沢校

Studied Computer Management at Asian Institute of computer Studies

Business Supplies & Equipment

linkedin.com/in/lyka-margarita-gorospe-1598a716a

Joined December 22, 2022

Skills

Languages

English

Native or Bilingual

Tagalog

Native or Bilingual

About

I bring a dynamic career background with a track record of success in multiple industries. With three years of BPO experience, one year as a Logistics Officer, expertise in tender submission and project coordination in the construction sector, and proficiency as an administrative researcher and virtual assistant, I possess a well-rounded skill set. My adaptability and commitment to excellence make me an asset in any professional environment.

Experience

Teletech

Nov 2019 – Dec 2022

Pasay Manila

TECHNICAL SUPPORT REPRESENTATIVE

Technical support representatives help customers troubleshoot issues with a piece of equipment. Tech support is also responsible for installing equipment, maintaining records of customer interactions, and collaborating with others to improve the company's system requirements. Communicate clearly and effectively with end-users, colleagues, and management to quickly resolve issues and ensure customer satisfaction.

McDonald's | Okonomiyaki

Nov 2017 – May 2019

Japan

Service Crew

Maintained high standards of customer service during high-volume, fast paced operations. Communicated clearly and positively with coworkers and management. Mastered point-of-service (POS) computer system for automated order taking. Handled currency and credit transactions quickly and accurately.

Logistic Officer

Jan 2016 – Aug 2017

Valenzuela City

SAN YANG INCORPORATION

Organize transportation activities, including storage of goods, managing information accrued from point of origin to delivery, orchestrating transportation movements, and arranging for services, as necessary. Coordinate and track the movement of goods through logistic pathways.

Telecom Hub

May 2013 – Nov 2015

Ermita Metro Manila

Sales Administrative

Sales administrators receive and process sale orders online, or via phone and email. Their duties include checking the accuracy of orders and issuing invoices, maintaining sales records, and compiling monthly sales reports. They may also be required to liaise with other departments and research new product lines.

Global Hospitality Placement Agency

Mar 2012 – Jan 2013

Global Hospitality Placement Agency

Administrative Officer

To Manage agendas, travel plans, and appointments for upper management, support emails, letters, packages, phone calls, and other forms of correspondence, submit reports and prepare proposals and presentations as needed.

Education

東京教育⽂化学院所沢校

Jan 2017 – Jan 2019

Language School, Japanese Language

Asian Institute of computer Studies

Jan 2008 – Jan 2010

Business Information Management, Computer Management