Lynn Lopez

Adaptable Multitasker Eager to Learn and Excel in Dynamic Environments

Message

Intro

South Portland, ME, United States

Studied Accounting at St Vincent's College

Joined September 14, 2022

Skills

Languages

English

Advanced

Tagalog

Fluent

About

Detail-oriented accounting graduate with a background in customer support, seeking opportunities to leverage accounting knowledge and further develop skills in a dynamic and learning-focused environment.

Experience

London Stock Exchange Group

Apr 2014 – Oct 2022

Philippines

Customer Support Exceutive

Provided exceptional customer service through phone, email, and chat interactions, resolving inquiries and issues promptly. Maintained high customer satisfaction ratings by ensuring effective communication and problem-solving. Collaborated cross-functionally to improve service processes and efficiency. Utilized CRM software to track customer interactions and maintain accurate records.

London Stock Exchange Group (LSEG)

Apr 2014 – Oct 2022

Philippines

Customer Support Executive

Sykes Asia, Inc

Nov 2006 – Apr 2014

Philippines

Financial Account Service Representative

Handled inbound client inquiries regarding investment products and services. Provided accurate and timely information on brokerage accounts, transactions, and market conditions. Assisted clients in navigating online trading platforms and resolving technical issues.

Education

St Vincent's College

Jun 1997 – Mar 2001

Bachelor of Science in Accountancy, Accounting