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Macarena Irina Rocco

Account Executive/ Virtual Assistant

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Intro
Italy
Studied Tourism at Universidad de Belgrano
linkedin.com/in/macarena-irina-rocco-ab0b37108
Joined September 13, 2022

Skills

Languages

Spanish
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Native or Bilingual
English
-
Native or Bilingual
French
-
Basic
Italian
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Basic
About
I have worked in Customer Service and Assisting areas for almost 11 years. I have experience as a Sales and Account Executive, Sales Assistant and Receptionist. I love team-working and also, working with the customers. I am a sociable, adaptable and responsible professional. I am a quick learner and I have great communication skills! In 2018 I lived in France for a year within the Working-Holidays Program. It helped me a lot, not only at my personal skills but also at my professional ones. I have improved my adaptability skills and my ability to be prepared for quick changes. I'm currently living in Torino, Italy. I also speak Spanish (native), English (fluent), French and Italian (both intermediate).
Experience
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PEDIDOSYA
Feb 2020 – May 2022
Argentina
Account Executive
Account Executive for Restaurants (from feb. 2020 to dec. 2021) and for Quick Commerce (Kiosks, Markets, Drinks - from dec. 2021 to may 2022). Portfolio management -approximately- 250 partners monthly, build loyalty and consolidate relationships with different brands with market analysis (strengths, weaknesses, opportunities, threats). Creation of action and expansion plans to increase the volume of orders. Daily use of Safesforce, BackOffice, Tableau, Looker.
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Working Holidays - France
Dec 2017 – Aug 2018
France
Working Holidays Program
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GEA GROUP
Jan 2016 – Nov 2017
Argentina
Sales Representative & Sales Assistant
Indoor Sales of pumps and valves GEA Hilge and GEA Tuchenhagen. - Dealers and customer management. - Fairs and seminars organization. - Backup activities for the Sales Team (booking flight tickets and hotels for them and their visitors; costs controls; meetings and visits organization) - Sales files and dealers commissions. - Desk supply stock. - Sending technical documentation to the customers and making quotations. - CRM - Monthly Comments to the Controller.
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GEA GROUP
Feb 2015 – Dec 2015
Argentina
Receptionist & HR Assistant
- HHRR Dept. Assistance (booking flights and hotels; follow-up leaves; general announcements like birthdays, anniversaries, power cuts) - Phone Assistance. - Sending and receiving correspondence. - Pretty cash counts. - Quality surveys. - Buying general supplies for the company such as groceries, gift presents, desk needs).
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TEJIDOS MDQ
Feb 2011 – Jan 2015
Argentina
Salesperson
Managing family business. - Customer managing and assistance. - Suppliers assistance.
Education
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Universidad de Belgrano
Apr 2020 – Sep 2022
Hospitality & Tourism, Tourism
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