I’m a detail-oriented and dedicated professional with over 7 years of experience in customer service, specifically within financial and healthcare-related accounts. I take pride in delivering quality service and finding solutions that leave a positive impact on both customers and the team I support.
I’m particularly interested in roles that allow me to use my communication and problem-solving skills to help others, whether that’s through resolving concerns, simplifying complex information, or ensuring smooth processes. I enjoy working in fast-paced environments where I can grow, take on challenges, and contribute to process improvements.
My strongest qualities include being calm under pressure, an excellent listener, and highly adaptable. I also bring strong organizational skills, attention to detail, and a positive, team-first attitude that helps build trust with both customers and colleagues.
Experience
ZENTIST
Jan 2025 – May 2025
UNITED STATES OF AMERICA
Billing Specialist
Billing Specialist
Responsible for preparing and submitting claims, posting payments, and resolving billing issues. Works with insurance portals, enrollments (EFT/ERA), and follows up on denied or unpaid claims. Ensures accurate records and timely processing while maintaining compliance.
Key Skills:
Claims processing, payment posting, insurance follow-up, attention to detail, problem-solving, and knowledge of billing systems.
