Languages: Arabic, Polish Native, Fluent English and French
ITSM ticketing tools Snow
Remote desktop connectivity applications
like Logmein, WebEx, Live Meeting
Good working knowledge of Active
Directory , CMD commends, CMDB
IOS and Android devices support and
Airwatch system tools.
Troubleshooting hardware and software
problems
Solving issues related with the Office 365
office pack software's
Troubleshooting internet/Intranet issues
Remote installing of different printers
Solving issues caused by Antivirus and
firewall
Cloud data migration
Microsoft environment knowledge
(Windows10, Windows7, Windows Vista,
Windows XP, Windows 2000)
