Entry level professional with customer service experience, currently seeking remote employment. Strong personality with great communication skills and integrate well within a team.
Experience
Sage South Africa
Feb 2019 – May 2022
South Africa
Payroll and Accounting Retention Advisor
Manage inbound customer queries
• Provide accurate pricing and invoice breakdowns as requested by customer
• outbound customer contact to facilitate prompt customer payment and system activation,
• system administration for the effective processing of renewal transactions
• Internal alignment and co-ordination across departments in the resolution of customer concerns and complaints
