I am an effective Virtual Assistant with over 8 years of hands-on experience supporting administrative and operational needs for remote teams. Skilled in streamlining workflows, managing schedules, and documenting processes, I bring clarity and efficiency to every project. My expertise includes handling CRM tools, preparing reports, coordinating communications, and troubleshooting digital platforms.
Beyond technical skills, I pride myself on being resourceful, adaptable, and detail-oriented. I thrive in fast-paced environments, balancing multiple priorities while ensuring accuracy and professionalism. My goal is always to make work easier for clients by anticipating needs, solving problems quickly, and delivering results that support growth.
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Experience
Preply
Jul 2025 – Present
Online
ESL Tutor
Delivering personalized English instruction to learners of all ages and backgrounds—from early phonics to advanced fluency. I specialize in building student confidence through interactive, visual, and bilingual lesson strategies. My approach adapts to each learner’s goals, whether they’re mastering basic vocabulary, preparing for workplace communication, or overcoming tech barriers in online learning.
• Designed and delivered customized ESL lessons for children, adults, and seniors
• Integrated phonics, sentence-building, and fluency coaching into engaging lesson plans
• Provided tech guidance and onboarding support for new online learners
• Created visual aids, games, and real-life scenarios to enhance comprehension and expression
• Supported cross-cultural learners, including Russian-speaking beginners and senior students
Certifications:
• PREPLY LANGUAGE TEACHING CERTIFICATE - Issued: 2025-08-27- Certificate ID: ojwdtfuj8v
• CERTIFICATE English Speaking Fluency Certificate (C1 Advanced) – (The achieved level is 69/100 on the EF SET score scale and C1 according to the Common European Framework of Reference (CEFR). Advanced) - Awarded on: 17 Feb 2025)
Operations & Administrative Manager
- Managed daily operations across multiple business functions, ensuring smooth coordination between departments and leadership. Oversaw calendars, schedules, and communications to keep projects on track. Implemented structured processes for documentation, reporting, and task management. Supervised staff performance, delegated responsibilities, and maintained workflow efficiency. Conducted research, prepared reports, and provided recommendations to support decision‑making. Ensured compliance with company policies and streamlined administrative systems for greater productivity.
Sales & Bookkeeping Assistant
- Supported sales operations by preparing quotations, tracking orders, and maintaining client records. Assisted with bookkeeping tasks including invoice preparation, payment processing, and expense tracking. Maintained accurate financial records and reconciled data for reporting purposes. Coordinated with warehouse and fulfilment teams to ensure timely delivery of products. Provided customer support, handled inquiries, and ensured a professional client experience. Contributed to sales growth by maintaining organized records and supporting marketing initiatives.
Key Skills & Strengths
- Strong organizational and documentation skills
- Proficiency in Microsoft Office, Google Workspace, and spreadsheets
- Experience in fulfilment, order flow, and warehouse coordination (JJM Enterprises)
- Ability to manage large data sets and high‑volume tasks with accuracy
- Excellent communication and problem‑solving abilities
- Reliable, proactive, and able to work independently
