I’m a virtual assistant that specializes in customer service, research, email management, calendar and schedule management with over 10 years experience
Loading...
Experience
Village care max
Jul 2023 – Present
New York
Intake representative
* Ensuring referrals are processed
* Responsible for filing of Medicaid electronic documents
* Preparing and creating detailed reports
* Recording and updating customer information in computer databases in order to open and maintain accounts
* Coordinating all aspects of the intake process
* Scheduling appointments
* Explaining the process of enrollment to potential members
* Retrieving completed evaluations from assessment nurses
* Preparing evaluation package for state entities and maintaining contact with potential members throughout this entire process
* Conducts pre-screenings to determine eligibility for services
* Safeguards information in relationship to individuals receiving services, including clinical, program and family information.
