I'm a dedicated and detail-oriented professional with experience in social media marketing, customer service, and virtual assistance. I've worked remotely with businesses in the UK and the Middle East, helping manage social channels, handle online orders, and provide excellent customer support. I’m passionate about helping businesses grow and run smoothly, with a strong interest in remote roles involving content creation, admin tasks, and customer communication. My strengths include being reliable, organized, and a fast learner. I’m known for clear communication, strong attention to detail, and a customer-first approach in everything I do
Experience
Chack General Supplies
Jun 2021 – Present
Nairobi, KEN
Customer Service Support
• Delivering information about the company’s products and services
• Answering queries and concerns about the company’s products and services
• Resolving issues and handling customer complaints
• Collecting customer feedback
• Tracking customer service metrics
• Handling customer administrative tasks
