Data-driven operations professional with experience in airport services, logistics, and financial administration. I specialize in KPI tracking, performance reporting, data validation, and reconciliation using Excel, NetSuite, FinancialForce, and American Express operational systems.
My work focuses on maintaining data accuracy, monitoring activity levels, and producing structured reports that support decision-making and process improvement. I am comfortable handling high-volume datasets, following standardized procedures, and ensuring reliable, auditable outputs in time-sensitive environments.
I am detail-oriented, disciplined, and used to working independently in remote or fast-paced settings. My goal is to contribute to data-driven teams by delivering accurate reporting, supporting performance analysis, and helping translate operational data into clear, actionable insights.
Experience
Gate Gourmet
May 2023 – Mar 2025
Geneva
Duty Officer
Performed systematic quality inspections of in-flight catering for Emirates operations at GVA, ensuring on-time aircraft servicing.
Maintained compliance with health regulations, cold-chain standards, and passenger dietary requirements.
Coordinated and monitored high-loader truck movements on the ramp in time-critical environments.
Directed vehicle positioning and delivery sequencing for multiple flights under strict turnaround deadlines.
Trained new staff on standard operating procedures (SOPs), safety protocols, and workflow accuracy.
Achieved zero catering-related delays (Code 37) through proactive coordination and real-time issue resolution.
Gate Gourmet
Dec 2022 – Apr 2023
Geneva
VIP Flight Coordinator
Absolute flexibility: adapt to last-minute requests, sometimes unusual, coming from the crew.
Confirm order intake for VIP clients traveling on private jets.
Control the systematic quality of food products.
Ensure compliance with special dietary requirements specified in orders.
Follow airport safety and security regulations.
Guarantee packaging and direct delivery to the aircraft.
Accordance Technical Services Ltd./SOVOS
May 2017 – Dec 2022
Brighton
Senior Collection Analyst
Billing
Account management
Account reconciliation
Accounts receivables
E-Invoincing
AML checks
Corporate credit checks
Audit support