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Mame Sylla

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Intro
United States
Studied Master of Science in Management & Analytics at northeastern university
Joined November 27, 2024

Skills

Languages

Wolof
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Native or Bilingual
English
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Fluent
About
I am a proactive and detail-oriented professional with a strong background in administrative support, financial documentation, and project coordination. I hold a Master’s degree in Management and Analytics from Northeastern University and a Bachelor’s in Accounting from Lehman College. My academic and professional journey reflects a passion for organization, problem-solving, and fostering efficiency in workplace operations. Throughout my career, I have honed my skills in managing schedules, maintaining documentation, and collaborating with diverse teams to meet deadlines and ensure high-quality outcomes. Work Interests I am deeply interested in roles that allow me to combine my organizational expertise with my analytical mindset to improve productivity and streamline processes. I thrive in environments where I can: Support and Collaborate: Partner with teams to manage schedules, prepare reports, and ensure seamless communication across departments. Contribute to Operational Excellence: Develop systems for efficient documentation, filing, and compliance. Engage in Continuous Learning: Expand my knowledge in tools, software, and processes to deliver innovative solutions to administrative challenges. I’m particularly drawn to positions where I can play a key role in maintaining an organized, professional, and positive workplace culture. Strong Sides Organizational Excellence Proven ability to prioritize tasks, manage calendars, and handle multiple responsibilities simultaneously while meeting deadlines. Communication Skills Adept at both verbal and written communication, ensuring clarity in correspondence, client updates, and internal reporting. Adaptability and Learning Agility Quick to grasp new systems and processes, as demonstrated by my proficiency in various tax software and management tools like Alteryx and Python. Team Collaboration A reliable and empathetic team player who enjoys assisting colleagues, sharing insights, and fostering a supportive environment. Attention to Detail Whether preparing financial statements, organizing documents, or drafting proposals, I ensure accuracy and high-quality outcomes. Technical Savvy Proficient in Microsoft Office Suite, data management tools, and tax-related software, making me versatile in handling both traditional and tech-driven administrative tasks. Cultural and Emotional Intelligence Fluent in multiple languages and sensitive to diverse perspectives, I bring inclusivity and empathy to my interactions with clients and team members.
Experience
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PwC Firm
Jul 2022 – Jul 2023
New York, NY
Tax Specialist
Processed and reviewed financial data for accuracy, ensuring compliance with professional standards. Prepared reconciliations, monitored accounts, and maintained organized records for over 15 corporations and partnerships. Supported month-end financial processes, including accruals and tax provision calculations. Collaborated in team settings to address client issues, meet deadlines, and optimize workflows. Assisted clients with tax preparation using advanced software tools, addressing complex needs through research and collaborative problem-solving. Conducted detailed analysis of client data, adhering to high professional standards and meeting deadlines. Communicated effectively with clients, providing updates and clarifying procedures to ensure satisfaction and transparency. Regularly attended team meetings to discuss progress, resolve challenges, and propose creative solutions.
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Liberty Tax Service
Jan 2019 – Apr 2019
Bronx, NY
Tax Preparer & Assistant
Accurately entered client data into accounting systems, maintaining confidentiality and data integrity. Communicated effectively with clients to explain procedures and resolve concerns promptly. Organized client files, invoices, and tax forms for seamless access and processing. Managed calendars, scheduled appointments, and arranged meetings and conferences Provided clear, empathetic communication about tax laws and filing processes, building trust and rapport with clients. Organized and managed sensitive tax documents, ensuring confidentiality and accuracy.
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BXL Business Incubator
May 2015 – Aug 2015
Bronx, NY
Intern Assistant & Project Assistant
Supported administrative operations for a startup-focused incubator, coordinating schedules, meetings, and program logistics. Provided administrative support, including answering phone calls, responding to emails, and preparing correspondence Attended business meetings to gain insights into operational strategies and customer engagement. Help the Project leader supervise the progress of the interns' projects.
Education
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northeastern university
Master Degree, Master of Science in Management & Analytics