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Maram Salem
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Overview
Intro
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Cairo, Egypt
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Joined April 17, 2023
Skills
Complaints Handling
Time Management Skills
Active Listening
CSM
Multitasking Skills
Ticketing
About
I’m a customer support specialist with 3 years experience.
Experience
Bioptimizers (remote)
Nov 2022 – Mar 2023
US
Customer support specialist
Handling customer complaints, queries, billing issues, simple tech issues, orders and logistics.
Vodafone UK ltd
Feb 2020 – Nov 2022
Egypt
Customer service rep
Handling simple customer queries, technical issues, transferring calls to the right department if needed.
