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Marcela Ibarra

Administrative Project Manager

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Intro
Trelew, Argentina
Administrative Account Manager at Real Estate Agency - Texas
Studied Real Estate at Transaction Coordinator Academy
Studied Customer Service at Starboard Cruise Service through LMS
Studied English Teaching at ISFD 801
Real Estate
Joined September 12, 2022

Skills

Languages

English
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Advanced
Spanish
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Native or Bilingual
About
Dedicated and dependable Administrative Project Manager with excellent organizational strengths, self-drove personality, and a superior work ethic. Superb communication skills, both in Spanish and English. Knowledgeable and resourceful expert at learning company's needs and focusing efforts on achieving efficiency to outgrow set targets. Reliable and upbeat Customer Service and Sales Specialist, committed to strengthening customer experiences with positivity and professionalism. Successful at promoting customer loyalty, satisfaction, and purchases with individualized service and outstanding product knowledge.
Experience
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Real Estate Agency - Texas
Aug 2020 – Present
Remote
Administrative Account Manager
Started off as Appointment Setter and was promoted to the Project Manager role, in charge of leads follow-ups as well as any necessary administrative tasks. Lead generation and management through top-notch communication. Perform a wide variety of administrative tasks such as drafting contracts, handling calendars, scheduling showings, and updating leads' files. Approached each problem with a fresh mind, a positive attitude, and analytical strategies to promptly resolve concerns.
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Starboard Cruise Services
Aug 2019 – Mar 2020
Onboard Norwegian Getaway Cruise
Beauty Specialist
Promoting high-quality retailing standards- excellent visual merchandising standards with high-converting displays; optimize retail sales space for maximum revenue. Evaluated client needs and recommended treatments to achieve the desired result while maintaining skin health. Deliver outstanding experience-enhancing customer service by including special events such as make-overs and skincare consultations. Kept work areas, tools, and equipment clean and properly sanitized to minimize risk. Processed payments by entering sales in POS.
Education
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Transaction Coordinator Academy
Aug 2022 – Sep 2022
Transaction Coordination Certificate, Real Estate
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Starboard Cruise Service through LMS
Sep 2019 – Dec 2019
Selling Through Service Specialist, Customer Service
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ISFD 801
Mar 2011 – Aug 2016
Bachelors, English Teaching
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