Working for almost 5 years as a UX / Product Designer my focus is on delivering value to users and business, using KPI's and other metrics as my allies.
I do this through a collaborative and multidisciplinary approach, acting as a facilitator and promoting communication between stakeholders.
My portfolio: https://bit.ly/Marcos-Montes-Portfolio-eng
Experience
ACCT | Consulting & Technology
Oct 2020 – Present
Atibaia, Brazil
Senior UX/UI Designer
ACCT uses Scrum/Agile to deliver value to customers in a dynamic and seething market like E-commerce. And to keep up with this agility that the market asks for, we use Lean UX as a work method.
I have been working on product evolution, platform implementation and migration projects, which requires adaptability to meet the specific needs of each project.
Santander Bank Brazil
Mar 2019 – Oct 2020
Sao Paulo, Brazil
UX Intern
I had the opportunity to work from conception to evolution of products/services. Working in a enterprise company like Santander gave me a lot of maturity as a professional.
In general, the design process used was the Double-Diamond, in which I worked end-to-end. User surveys, co-creation dynamics, problem definition and prioritization, prototyping, usability testing and monitoring of success metrics were the main activities at Santander.