Maria Węgrzynowska, Associate

About

I am an open-minded, kind, well-organized, responisble person with experience in customer service, data analysis and short translations from English to Spanish and from Polish to Spanish. I have worked for large corporations as well as small companies. I prefer to work remotely, but I see no obstacles in coming to the office located in my hometown. I highly value open communication, honesty, professionalism, compliance with the terms of the contract, an emphatetic approach and willingness to share experience. I used to work on my own, but I enjoy cooperating with the team. Currently I am seeking new challenges in the sectors I already know along with brand new ones. My main goal is to constantly develop myself and improve already existing skills.

Experience

PWC POLSKA KASSEL I WSPÓLNICY SPÓŁKA KOMANDYTOWA

Dec 2023 – Present

Wrocław

Associate

Coordinating and preparing documents. Monitoring project's progress related to risk management or consulting. Supporting managers with their daily tasks. Participating in client acceptance progression, risk assessment and monitoring of its elaboration. Readying reports, analyses and other materials related to projects. Communicating with audit partners and other stakeholders. Cooperating with other teams in the company.

OANDA Poland

Jun 2023 – Aug 2023

Kraków

Client Experience Associate

Supporting and educating customers about the platforms offered by OANDA and its instruments. Providing specialized assistance for clients via chat, email, and phone in Polish, English and Spanish. Managing OANDA client accounts and their trading activity. Processing interdepartmental customer queries such as cash management, account management, technical support, on- Boarding.

EY Global Services (Poland) Sp. z.o.o

Nov 2022 – May 2023

Wrocław

Risk Management Associate

Reviewing and classifying documents in terms of data confidentiality. Verifying employee investments. Consulting ambiguities with internal EY employees.

Hemmersbach Central Support Sp. z.o.o

Sep 2021 – Oct 2022

Wrocław

L2 Remote Support Specialist

Supporting Spanish and English-speaking clients. Preparing translations from Spanish to English and from English to Spanish. Analyzing and resolving defects in HP printers. Readying reports in Smartsheet. Taking care of high standards of customer service and of a good image of the company.

Extenda-Promotion Agency of the Andalusia Region

Apr 2021 – Jul 2021

Remote

Trainee

Helping with office work. Supporting the director of the Economic Promotion Bureau, as well as his assistant. Preparing translations from Polish to Spanish and from Spanish to Polish. Collecting data for macroeconomic and sectoral reports. Assisting in operation and administration of the websites and , as well as the fan page on Facebook and an account on Instagram. Participating in business meetings with the representatives of Andalusian companies.

Izabela Grzejda

Sep 2015 – Aug 2017

Wrocław

Florist

Arranging flowers and accessories in decorative compositions according to the customers needs. Taking care of cut and potted flowers, as well as of a cleanliness of the workplace. Selling flowers and plant decorations. Packing and transporting ready-made compositions. Taking care of high standards of customer service and of a good image of the company.

Education

University of Wrocław

Oct 2013 – Jul 2021

Master, Spanish Philology

Maria Węgrzynowska

Associate

Skills

Languages