Marialena Kechagia, Graduate

About

Hardworking and enthusiastic university graduate student, with a passion for human resources management. After completing an internship at the human resources department of one of Marriott’s International hotels, I can confidently say that I want to pursue a career in HRM. I seek to use my management, communication, and coordination skills to create a positive impact. I am reliable, easy going and committed to becoming an indispensable and valuable team member.

Experience

Phaea Resorts

May 2022 – Oct 2022

Crete, Greece

Telephone Operator - Room Service department

-Responding to room service inquiries. -Providing guests with information and handling special requests. -Managing incoming orders and relaying them to service personnel to prepare them. -Tracking delivery times and guests’ comments. -Following up with guests to ensure satisfaction with delivery and food quality. -Responding to and resolving guests’ complaints. -Daily maintenance of digital and physical room service records.

Phaea Resorts

Jun 2021 – Oct 2021

Crete, Greece

Human Resources – Internship

-Daily check of Timecard system information and supervised updates by department heads. -Daily update of the productivity Reports. -Assisted in preparation of monthly payroll for all associates in the resort. -Actively involved in the induction and new hire orientation processes. -Maintenance of digital and physical HR record. -Scheduled occupational doctor’s visits. -Communicate and deal with everyday employee requests, regarding HR issues, rules and regulations. -Supervised the abidance of the government protection policies due to Covid-19 by all associates. (Weekly check of Rapid & Self tests declaration in Ergani system)

Education

University of the Aegean

Sep 2017 – Sep 2021

Bachelor’s degree , Business Administration

Marialena Kechagia

Graduate

Skills

Languages