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Mariana Monsalve Herrera

Social communication professional in progress.

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Intro
Medellín, Colombia
Studied at Colegio Divino Salvador
Studied at Goodwill Community Foundation
Studied at Politécnico Superior
Studied at Universidad EAFIT
Joined December 1, 2022

Skills

Languages

English
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Advanced
Spanish
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Native or Bilingual
Korean
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Basic
About
Hello! Hola! I'm a college student, currently I've already finished the knowledge courses I had to do for graduating but I'm waiting for an English certification for me to be able to completely graduate... So, I have full time availability and knowledges I want to apply and improve. I like to constantly learn new things and right now I want to practice my english while doing so. Hope we can work together! Thank you.
Experience
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Bancolombia
Dec 2021 – Jun 2022
Communications Intern
For my professional internship period I got to work as a member of the Comercial Strategy team, here I got to coordinate all the communication processes of the work cell where I had to revise and create the comunicative products considering the information that the expert team shared with me. I had to permanently support every action related to the communications of the team.
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TELEPERFORMANCE
Dec 2020 – Feb 2021
Bilingual Agent/Customer service representative
As a bilingual agent I got to do inbound and outbound calls with USA customers with the objective of support and guide them during payments and advisory about their products with a canadian financial services company.
Education
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Colegio Divino Salvador
High School with International Business Enphasis
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Goodwill Community Foundation
Comercial Communication Course
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Politécnico Superior
Organizational Communication Fundamentals Diplomat
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Universidad EAFIT
Social Communication undergraduate degree in progress