Maricris Ramos, HR/Admin

About

My name is Maricris Ramos and I have a bachelor's degree in tourism but most of my experiences are in back office position. I worked as a support worker in offices for almost ten years, giving general support. I've worked in a variety of fields, including retail, consulting, construction, and educational institutions. We typically aid in the planning and administration of an organization's everyday activities, as well as the prompt resolution of client concerns and difficulties. I am confident that my education and experience in this field are a perfect fit for administration tasks. Furthermore, I am confident that it would be a fantastic opportunity for me to put my knowledge to use and advance my career. I am well-versed in an array of tasks, including Google+, Microsoft Office software, email support, filing, organizing, inventory, and several platforms for job-hunting websites. I can type at a rate of 40 words per minute, and I have a solid understanding of administrative, clerical, and human resource procedures. In my current work, I create spreadsheets that will easily check important information about our organizations and staff members such as start and end dates, salary and benefit wage comparisons, recruiting, status tracker, and links to supporting documentation. I also create several forms that we might use in our daily operations. When my supervisor gives me a task, I always do it before the deadline. I am always committed and diligent in every job that I have, which is why I believe that my skills and experiences have benefited every company that I've been working with. However, I firmly think that there is always room for development, and I am always open to picking up new skills that will enable me to advance to a high-level professional role.

Experience

Paragon Education Co. Ltd

Jan 2018 – Present

Cambodia

Secretary to Head of School/HR Officer

• Doing the correspondence, letters, forms, reports, and other documents. • Checks emails and answers inquiries regarding applications, interviews, and references. • Scheduling interviews for the superiors. • Execute timely, efficient, and effective operations of the department. • Handle information requests and applies for visas, work permits, and NSSF for the staff. • Collecting and filing employees' documents such as diplomas, master's, certificates, and police background. • Coordinate with the school secretaries for Staff IN and Out and other related HR works. • Make a staff tracker such as leaves and document checklists. • Preparing contracts for all campuses. • Processing and creating new hires' official school emails and school information systems. • Make sure all staff information is updated such as home address and mobile number. • Filing salary and benefits in case finance is needed. • Coordination of mail-outs and other public relations tasks • Prepare administrative reports for the senior management team. • Ensure that the calendar in the system is up to date. • Announcement of Public Holidays or important announcements via telegram • Follow-up tasks that must be completed in accordance with the meeting minutes. • Handle correspondence and filing systems in the office. • Arrange, schedule, and organize board meetings, staff meetings, and other departmental meetings when required. • Organize and update databases effectively. • Evaluate and assess inter-departmental functions and activities. • Integrate best practices and standards in administrative functions • Organize events if necessary. • To supports operations by supervising the staff, planning, organizing, and implementing administrative systems. • Workload prioritization • Another task will be given by the superior.

SOHO DIVERSIFIED GROUP CO. Ltd

Feb 2017 – Jan 2018

Cambodia

Store Manager

• Do the budget plan for the store opening. • Do the proposal for non-merchandise and merchandise products. • Suggestion for visual merchandise display layout to be approved by the HQ. • Prepare and do the store set-up. • Ensures sales targets are achieved at all times and Submit Weekly and Monthly sales performance reports. • Computes and assigns individual sales targets for each staff on a monthly basis and monitors individual achievements. • Check and Order Stocks from warehouse to shop floor. • Weekly and Monthly stock actual count for all stores, consolidate and compare with the last month's inventory, • Ensures that the store maintains and implements all operational standards and procedures at all times. • Ensures that the merchandising is in accordance with VM guidelines. • Ensures store preparedness for Sale Events and other mall-related activities. • Coordinates with concerned departments for various general specific store concerns. • Ensures that all required records, logbooks, and other store documents are maintained and updated. • Conducts weekly staff meetings in accordance with the standard meeting agenda. • Prepare staff weekly schedules to ensure sufficient manpower at all times. • Assist HR to recruit staff to fill in the store needs. • Investigates incidences of theft and other highly sensitive violations against operational standards and code of conduct and issues disciplinary actions on erring staff. • Counsels staff on work performance and accomplishes staff performance appraisals or staff promotions. • Approves application for leaves of absence and under times, implements overtime of staff when necessary. • Checking the correct salaries of the staff.

JKSWEARTEA MILKTEA SHOP, Philippines

Nov 2013 – Dec 2016

Philippines

Owner

In charge of creating and overseeing the business plan, developing marketing campaigns, and coming up with ways to keep the company competitive and successful.

JMC IT SERVICES PTE LTD SG

Apr 2009 – Jul 2013

Philippines

Mobility IT Solution Specialist

• An Answers the telephone; provides information to the users or their inquiries, problems in their laptops, phones, and corporate lines. • Doing the correspondence, letters, forms, reports, and other documents via computer. • Checks emails and answers inquiries. • Installing HP software on the users. • Filling and arranging the files with backup soft copy. • Inventory all the laptops incoming, scrap laptops, wireless phones, HP secure ID, and ProCurve switch. • Using CITRIX software for tagging the ownership of the laptop. • Make solutions for the user software problems such as internet connections. • Doing the mobility servicing such as applying and processing a mobile line of the employees. • Assisting the employees in their corporate mobility lines such as transferring their personal lines to corporate lines; roaming; connections of dongles; billing and another query of the employees. • Supervise and resolve the issues of HP employees’ complaints.

Binghalib Group, Dubai, UAE (Architectural Division)

Aug 2006 – Mar 2008

Dubai

HR/Office Administrator

• Answers the telephone; provides information; takes and relays messages and/or directs calls to appropriate personnel; returns calls as necessary. • Greeting visitors and assisting them in their appropriate person. • Prepares and/or generates routine correspondence, letters, memoranda, forms, reports, and other documents via computer and/or typewriter. • Checks fax machines for incoming faxes, and emails for incoming and deliver to the appropriate personnel. And keep backup files for those incoming letters. • Sending a letter through emails and faxes. • Get quotations and orders to the suppliers that are needed to run the office, keep track of when supplies are running low, and make sure that the goods are ordered before they run out. • Filing and arranging the documents with a backup file. • Update and handle the documents of the employee such as their visas, phone lists, emails, leaves, requests, etc. • Booking the General Manager on their out-of-the-country trip. • Scheduling the meetings with the clients. • Doing the expenses, petty cash of the office, and payroll for the employees. • Handle and control the bank statement and checkbook.

DMC-ARM Bookstore

May 2005 – May 2006

Philippines

Document Controller

• Ensure the timely turnaround of documentation issued internally or received externally. • Answering the telephone, on-pass calls, and messages. • Raise all department requisitions and receipting department orders. • To ensure a unified filing system is maintained. • To ensure that all registers are kept up to date. • Maintain department activity reports • Preparation and issue of varying types of documentation required, involving information retrieval from current and archived

Education

La Consolacion College

Jun 2001 – May 2005

Bachelor Science, Tourism

Maricris Ramos

HR/Admin

Skills

Languages