Mariela Valnaeva

About

Dedicated Business and Marketing graduate with proven skills in increasing customer engagement and business visibility. Experienced in boosting sales, increasing business success, analytical skills, organizational and decision-making abilities. Proven success in fast-paced environments. Excellent communication skills, professionalism, trustworthiness, experience with training staff, handling challenging situations, multi-tasking, great team-player. Creative and friendly personality, and cultivating productive relationships with internal and external stakeholders. Experience in commercial, civil and administrative law, and governmental relationships. Great thirst for knowledge, fast-learner, dedicated to increasing skills and knowledge. Excited to learn from high-performing and successful team.

Experience

ADEAM www.adeam.com (NY Fashion week)

Feb 2021 – Mar 2021

Lonodon

Digital marketing intern

Designed and presented social media campaign ideas. Tracked social media trends and adapted to attract target follower demographic. Performed market analysis and researched latest trends. Writing press release content Models and influencers research

Kurt Geiger/ Michael Kors

Dec 2019 – Oct 2020

London

Supervisor

Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand. Monitored employee performance and provided coaching and constructive guidance to address areas of concern. Tracked and prepared weekly and monthly reports of sales goals, KPI's, consumer behavior to management. Handled customer complaints, payments and returns, resolving issues, stock movements, launching sales, multi-tasking. Maintained Visual Merchandising, supervised internal and external brands, coaching staff and deliver product knowledge Achieved targets and increased sales volumes, won incentives, received bonuses for good work and "secret buyer" bonuses, developed strong customer relationships.

D.aimantes

Nov 2017 – Jul 2019

London

E-commerce manager

Monitored inventory and stock movements, updated databases, managed turnovers and commissions, supervising and coaching new associates. Delivered exceptional level of service to each customer by listening to concerns and answering questions, taking care of returns, shipping and discounts. Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork, research for new solutions, critical thinking. Identified issues, analyzed information and provided solutions to problems.

Education

Anglia Ruskin University

Sep 2018 – Apr 2021

Bachelor, Business and Marketing

Varna free university Chernoriretz Hrabar

Sep 2008 – Jul 2013

Master, Law

Skills

Languages