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Marin Miljković

Administrator / Project Manager / Executive Assistant /Business Development / Marketing Executive / Sales

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Intro
Karlovac, Croatia
Marketing & Business Development Admin and Project Manager at Sheesha Finance
Joined December 25, 2022

Skills

Languages

Croatian
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Native or Bilingual
English
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Fluent
About
As a highly motivated and hard-working individual, I have always been drawn to positions that allow me to utilize my strong organizational skills and attention to detail. I thrive in environments where I can take on multiple tasks and responsibilities, and I am always eager to learn and grow as a professional. One of my biggest strengths is my ability to communicate effectively with others. Whether it be through written or verbal communication, I am confident in my ability to convey information clearly and concisely. I also have a strong aptitude for problem-solving, and I enjoy finding creative solutions to complex issues. Overall, I am passionate about finding work that allows me to make a positive impact and contribute to the success of a team or organization. I am confident that my skills and experiences make me a valuable asset and I am excited to continue growing and learning in my career.
Experience
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Sheesha Finance
May 2022 – Present
Dubai, UAE (Remote work)
Marketing & Business Development Admin and Project Manager
 Using the Monday.com platform, create all project procedures and workflow, as well as automate and coordinate projects.  Coordination and communication management between marketing divisions (Social Media, Content Creation, Video and design).  Maintain the business development team CRM (Pipedrive) and Marketing Team PMO platform (Monday.com).  Maintaining team wide tasks in our projects / workflow tool.  Create and administrate all team documentation.  Research target audience and trends, stay up to date with the latest social media trends and digital technologies.  Support creatives and social media teams with their strategies where required.  Maintain marketing & business development collateral including written content, diagrams, case studies, client and project reference materials and other generic materials as required.  Monitor and report on team metrics.  Assist in the production of internal communication and event management.  Responsible for maintaining documentation on corporate branding,marketing campaigns, tracking of online activities and coordinating marketing tasks.  Research, data gathering and creation of reports, insights etc.  Support the business development.
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ADRIADIESEL d.d
Oct 2021 – May 2022
Karlovac, Croatia
Sales and Procurement Project Manager (B2B)
 Market processing, gathering inquiries and preparing offers and recommendations to customers after merging all commercial, financial, and technical data.  Drafting the contract and coordinating it with the customer, as well as overseeing the contract's execution until distribution.  Ordering raw materials and auxiliary materials, liquidating invoices, resolving specifications, reserving items in the warehouse under a contract (work order).  Procurement of consumables under monthly contracts, invoice liquidation, complaint resolution, import and export activities, and material procurement for plant maintenance.  Organizing services and dispatching technicians to the field, as well as travel, lodging, and pricing in accordance with customer requirements.  Preparation of documentation for tenders.  Keeping track of due dates and ensuring that production and sales projects are carried out on time.  Everyday business communication in English, both verbally and in writing.
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CUSTODIA d.o.o.
Aug 2020 – Sep 2021
Rijeka, Croatia (Remote work)
Insurance Advisor
 Promote the insurance agency to customers who need insurance.  Network with potential customers.  Educate customers on each type of insurance coverage and make recommendations based on their needs.  Evaluate current insurance policies and recommend additional coverage when needed Comparing insurance policies offered by various insurers in Croatia.  Make outbound sales calls from leads generated by the internet.  To achieve sales and productivity goals, manage leads by tracking, following up, and closing sales.  Use of direct sales and selling techniques to sell car and home insurance policies.
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Erste&Steiermärkische Bank d.d.
Jan 2020 – May 2020
Zagreb, Croatia
Back Office Administrator
 Photocopies and files appropriate documents as needed.  Manage phone calls and correspondence (e‑mail, letters, packages, etc.).  Support budgeting and bookkeeping procedures.  Create and update records and databases with personnel, financial and other data.  Track stocks of office supplies and place orders when necessary.  Submit timely reports and prepare presentations/proposals as assigned.  Assist colleagues whenever necessary.  Drafts, formats, and prints relevant documents.
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Grand Park Hotel Rovinj, Maistra d.d.
Feb 2019 – Dec 2019
Rovinj, Croatia
Front Office Executive
 Maintaining open lines of communication between staff and guests.  Overseeing other guest relations team members, including receptionists, concierges, housekeepers, and wait staff.  Assessing employee performance.  Organizing trips for guests.  Participating in the organization of events.  Coordinating the check‑in schedule.  Compiling the VIP list.
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Karlovac City Museum
Jul 2018 – Mar 2019
Karlovac, Croatia
Tour Guide
 Leading tourist tours, teaching history, and designing the content of tourist tours.  Informing customers about the itinerary for each tour.  Familiarizing with the layout and history of the region or establishment.  Directing visitors to other, non‑competing services that might be of interest to them.
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Euroherc osiguranje d.d.
Sep 2016 – Jun 2018
Karlovac, Croatia
Telephone Sales Representative ( Insurance Sales Agent)
 Advising present or prospective customers by answering incoming calls on a rotating basis.  Maintaining the database by entering, verifying, and backing up data.  Maintaining operations by following policies and procedures; reporting needed changes.  Attend meetings, seminars, and programs to learn about new products and services, learn new skills, and receive technical assistance in developing new accounts.  Calculate premiums and establish payment methods.  Perform administrative tasks, such as maintaining records and handling.  Sell various types of insurance policies to businesses and individuals on behalf of insurance companies, including automobile, fire, life, property, medical, and dental insurance policy renewals.
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