Mario Nirinasoa

Virtual assistant/ Translator FR EN MG/ Content Moderator/ Account manager

Message

Intro

Antananarivo, Madagascar

Studied Commerce and business management at CNTEMAD

Studied English language studies at Université of Antananarivo

Joined April 26, 2021

Skills

Languages

English

Fluent

French

Native or Bilingual

Malagasy

Native or Bilingual

Chinese

Basic

About

👌 Multitasking virtual assistant, I offer my technical skills in the following fields 👇: 1/Customer support ticketing with Zendesk ✔️ 2/Document translation (French/English/Malagasy)✔️ 3/Online content and community moderation ✔️ 4/Sales administration ✔️ 4/Account management (FACEBOOK and INSTA) ✔️ ➾Find more information about my services with this link:

https://www.canva.com/design/DAEfaNp8lLw/jlYbqgJ07vmzllDVkAAv7A/view?utm_content=DAEfaNp8lLw&utm_campaign=designshare&utm_medium=link&utm_source=publishsharelink

➾For professional collaborations, please contact me at : LinkedIn:

www.linkedin.com/in/mario-finaritra-nirinasoa-6b45b0201

E-mail:

assistancebymario@gmail.com

Phone: +261 32 44 495 79 Id. Skype : Assistance by Mario or

https://join.skype.com/invite/KgidSMFJUEOT

Experience

HAPPN

Feb 2020 – Mar 2021

Customer service specialist and moderator

Customer support Email management Monitoring of the rules of propriety Reminding users of the charter of good conduct and the T&Cs Instant intervention with users Disciplinary action in relation to possible violations of the T&Cs: deletion of non-compliant content, account closure, banning of members who do not respect the charter, moderation of profiles, etc...

Freelance

Jun 2018 – Nov 2019

Translator / Interpreter

- Interpreter in French/English/Malagasy ; - Translate work documents and technical documents in French/English/Malagasy.

Madagascar Ground Handling

Jan 2018 – Apr 2018

Supply chain manager

Search for suppliers (manufacturers, transport, etc.) Inventory management Logistics follow-up Management of flows Sending, receiving and shipping of orders Purchasing Importation

Education

CNTEMAD

Oct 2015 – Feb 2021

Master of business administration-MBA, Commerce and business management

Université of Antananarivo

Oct 2015 – Sep 2019

Bachelor of Arts-BA, English language studies