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Marisa Suarez

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Intro
Barcelona, Spain
Studied History, East Asian Studies at Northeastern University
Joined June 9, 2023

Skills

Languages

English
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Native or Bilingual
German
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Fluent
Spanish
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Intermediate
About
I have 5+ years of experience in customer service, administration, and education, and I thrive in people-centered, collaborative roles. I am open to roles in these fields, and I'm able to work remotely within the EU or on-site in Barcelona, Spain. I am an effective communicator in English, German, and Spanish and I have experience leading an international team.
Experience
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Bimba Y Lola
Jun 2022 – Jan 2023
Berlin, Germany
Customer Service Lead
Created weekly goals for team members and led them to consistently exceed expectations • Resolved customer conflicts with tact in English, Spanish, and German • Researched local trends on a weekly basis to create successful sales initiatives and displays • Updated the store database daily (inventory, sales figures, rate of conversion, etc.) and communicated this information to international company leadership
Education
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Northeastern University
Aug 2013 – May 2017
Bachelor of Arts, Cum Laude, History, East Asian Studies