Maritsa Pretorius

Customer relations Consultant

Message

Intro

Vanderbiljpark, South Africa

Internet

linkedin.com/in/maritsa-pretorius-262917154

Joined September 30, 2024

Skills

About

Detail-oriented professional with extensive experience in administrative support and customer relations. Demonstrates strong abilities in complaint investigations, customer retention, and multitasking. Skilled in MS Office, data entry, and problem-solving, with a consistent track record of improving team efficiency and productivity. Adept at managing deadlines and making critical decisions under pressure. Ready to contribute with a focus on finding creative solutions to conflicts and enhancing customer satisfaction.

Experience

Wifiboys

Apr 2022 – Dec 2023

Thabazimbi, Limpopo, South Africa

Client relations Consultant

• Expert in client support and basic network faultfinding • Proficient in escalating complex network issues to specialized teams • Skilled in developing community insights and strengthening customer portfolios • Experienced in file and data retrieval systems • Accurate data entry and documentation • Proficient in Microsoft Office and spreadsheet development • High level of PC proficiency • Adept in employee training and development • Efficient in inventory control and customer service • Effective scheduling and diary management • Competent in sorting mail and appointment scheduling

Sasol Exel

Jul 2012 – Jul 2019

Thabazimbi, Limpopo, South Africa

Administrative Assistant

• Managed cash up and shift change procedures efficiently. • Reconciled POS system reports to identify and correct discrepancies. • Operated and maintained office equipment to ensure smooth operations. • Safeguarded sensitive and confidential data in compliance with best practices. • Trained new staff in company procedures and software usage. • Accepted and processed various payment methods to complete transactions. • Ordering of stock and controlling of stock values • Uploading and maintaining of products • Stock control daily and packing of selves • Managed stock ordering, controlled inventory values, and ensured timely product uploads.