Hardworking, honest and enthusiastic engineering student who always gives 100% for the team. Very kind, outgoing and trustworthy individual, with strong leadership skills and an entrepreneurial spirit. Pride myself on attention to detail, as well as looking out for others and always trying to maintain a curious mindset. Always try to keep a smile on my face and the face of everyone I meet.
Experience
Windyridge Garden Centre
May 2016 – Present
Dublin
Retail Staff
• I have worked part-time in a local garden
centre for the past 5 years.
• I quickly became familiar with all parts of the
business and its operations.
• I have been responsible for training and
teaching new staff about the business and
about the products we sell and mentoring their
professional growth.
• I monitor stock levels and help in the order
placing process.
• I help out with a lot of their IT management,
digital marketing and stock taking.
• I took charge of the annual stock take in which
30 workers were brought in to scan every item
in the store last Christmas.
• I always demonstrated respect, friendliness and
a desire to help wherever needed.
• I created a QR code system used around the
shop for customers to learn more about the
plants with their phones.
• I have overseen year on year growth, with the
business growing from 12 employees to over 40
at present.
global payments
Jun 2022 – Sep 2022
Dublin
Technical Support Engineer Intern
• Tier 2 integration and development support team member.
• Integrating new enterprise-level accounts into the Global Payments Ecosystem.
• Providing time-critical technical support and troubleshooting for various clients' projects.
• Directly integrating API and HPP eCommerce solutions with client platforms.
• Cyber threat monitoring and incident response.
• Production code quality assurance.
• Operating in a critical production environment.
Education
University College Dublin
Sep 2019 – Sep 2022
Masters of Engineering with Business, Electronic Engineering with Business