school Studied High school Academics at St Joseph's High School
folderRetail
watch_laterJoined January 20, 2024
Languages
English
-
Intermediate
About
I have always been passionate about delivering exceptional customer service.Over the years,i have had the opportunity to work on various projects that allowed me to develop and refine my skills in ensuring customers satisfaction.
One of my key strengths is effective communication.I believe in actively actively listening to customers,understanding their needs,and providing clear and concise information.In my previous role at Ginza Fashion and Nike in Dubai,i successfully resolved complex customer issues by implementing a proactive communication approach.
I believe in putting the customer first.i thrive in dynamic environments and pride myself on my ability to adapt to change.In a recent situation at Ginza Fashion,we efficiently addressed the increased demand,ensuring customer satisfaction.
Experience
Ginza Fashion LLC
May 2018 – May 2022
Dubai
Sales Assistant
- Assisted customers via online and one one with inquiries regarding
memorabilia, collectibles, printing jerseys, and customizing,
demonstrating expert knowledge of products.
- Ensured the store website was always updated with the latest
launches and the upcoming one and the sales promotions.
- Maintained inventory levels and performed regular stock checks to
ensure product availability.
- Provided exceptional customer service by performing up-selling and
cross-selling, suggesting alternatives, and following up on customers'
requests online.
- Maintained website display and store layout to ensure a visually
appealing and organized environment,enhancing customer
experience.
- Processed sales online transactions accurately using POS systems
and contributed to efficient inventory management.
