Dynamic customer service professional with experience, adept at resolving issues in three languages. Proven ability to handle complaints effectively while maintaining high organizational standards. Strong interpersonal skills and computer proficiency drive my commitment to delivering exceptional service and enhancing customer satisfaction.
Dependable worker with knowledge of customer service, data entry, and records management. Highly organized and self-motivated, with excellent communication and interpersonal skills. Demonstrated ability to prioritize tasks and meet deadlines.
Experience
noleggiare SRL
Apr 2023 – Oct 2024
customer service representative in rental car parking
Mediating issues in 3+ languages.
Problem solving.
Handled customer complaints and inquiries in a courteous and efficient manner.
Adhered to company policies and procedures while providing superior service.
Displayed strong organizational skills while managing multiple projects simultaneously.
Kinnara
May 2022 – Oct 2022
sales assistant
Assisted customers with locating items in store and providing advice on products.
Handled returns, refunds, exchanges and other customer complaints professionally.
Carried out administrative tasks such as data entry, filing documents.
Performed opening and closing duties such as counting takings, setting alarms.
Maintained high standards of store presentation, stocking shelves, merchandising and cleaning.
