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Martina Lalic

People & Payroll Operations Manager

Belgrade, Serbia
Studied Tourism & Hotel Management at Faculty of Natural Science, Novi Sad, Serbia
Human Resources
Joined December 6, 2021



Native or Bilingual
HR Outsourcing Leader; Strategic Partner; who translates business vision into initiatives that improve performance, profitability, and growth; Excellent Business Development Performer committed to providing exceptional Customer Service, 12+ years of International Experience Leading Implementation and Delivery Teams. Career highlights include handling all employee relations in a 80-employee finance firm; Technical Expertise on the Automated, Web based HR and Payroll Systems of Global Providers, proven track record of repeated success leading business process outsourcing and full life cycle employment and payroll implementation projects. Experienced in payroll processing multi-state, multi-location; high volume international payrolls; demonstrated ability to develop customized software solutions and process improvements, launch start-ups, oversee financial operations and services, establish new business sources and rewarding relationships to benefit customer satisfaction.
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Eurofast International
Dec 2016 – Nov 2021
Belgrade, Serbia
Head of Payroll & HR Department
Led implementation projects, transformation and continuous improvement, ensuring harmonization; automatization of process steps; and delivery of high quality Employment Outsourcing Services and Payroll Services that are compliant with global standards and meet business expectations. Reported directly to Deputy Group CEO. • Drove strategic goals of the department, led team of 7 direct; provided guidance on SOP and daily workload • Served as the primary point of contact with the global payroll vendors, led onboarding processes on local level • Designed and implemented employment and payroll guidelines, templates and files in order to smoothly onboard new hires/takeover payroll data ensuring compliance with each country • Oversaw technical and functional specifications of the software system; provided payroll system configuration; testing; ensured sustainability and control of improvements implemented across all projects • Performed audit on processing and reconciling payroll accounts; gross to net check calculations, monthly; yearly reporting and payroll distribution in compliance with local and state guidelines. • Provided HR Consulting Services; responsible for full employment lifecycle management of outsourced and internal employees including preparation of offers, suggested salary range, working agreements; contractual changes, complaints, disciplinary procedures and terminations • Subject Matter Expert on all inquiries pertaining to Labor Law, Payroll Compliance and International Taxation • In charge of creating internal HR processes, updating relevant guidelines and procedures • Accountable for preparing service invoices and collection; HR budgeting; forecasting; reporting
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Faculty of Natural Science, Novi Sad, Serbia
Sep 1999 – Jan 2006
Bachelor of Science in Economics, Tourism & Hotel Management