IT Professional with over 9 years of extensive experience in hardware and software troubleshooting, network infrastructure management. With experience in computer literacy personnel training.
Experience
Intrado West
Jun 2020 – Jul 2022
Remote
TECH SUPPORT SPECIALIST (Internal helpdesk)
Provide technical support and consultancy either over the phone, email, or directly onsite with the internal users.
Cognizant IT Solutions
Sep 2016 – Aug 2019
Global City, Taguig, Metro Manila, Philippines
Senior Process Executive Level 2
⦁ Provide Helpdesk support for North American restaurant chain stores.