Mary Papoyan

Customer Support/Care Financial/Commercial Analysis Accounting Support/Bookkepping

Message

Intro

Armenia

Accounting Clerk at Energoeffect CJSC

Studied Entrepreneurship at Armenian State University of Economics

Studied Economics and Management of Enterprises at Armenian State University of Economics

Joined April 4, 2021

Skills

Languages

Armenian

Native or Bilingual

English

Advanced

Russian

Fluent

German

Basic

About

Skilled in providing excellent service, organizing service quality monitoring processes and trainings for service support staff to increase service quality. Also I have a strong background of sales and margin analysis, sales budgets and market resarches preparations. Proud for successful experience in collaboratting with corporate partners, making corporate sales as well as organizing negotiation processes and signing new contracts. Now I am working in Accounting field and in daily basis become more confident in Accounting and Financial Analytics Besides my professional skills I value my personal skills too that always help me effectively collaborate ang negotiate with both my internal and external partners making differance for my company.

Experience

Energoeffect CJSC

Jul 2020 – Present

Yerevan

Accounting Clerk

• Recording transactions and posting them to various accounts. • Reconciling and balancing all accounts. • Processing sales invoices and payments. • Checking and verifying purchase invoices, receipts and processing payments. • Managing accounts payables and accounts receivables. • Collating and analyzing account data and generate financial reports.

Zigzag LTD

Dec 2018 – Mar 2020

Yerevan

Assistant Of Commercial Director

• Analyzing weekly, monthly and quarterly commercial results and metrics. • Forecasting sales and margins and preparing budgets. • Producing commercial reports for Senior Management. • Participating in contracts negotiation process with corporate partners. • Working closely with corporate partners, making sales and arranging deliveries.

Zigzag LTD

Jul 2017 – Oct 2019

Yerevan

Customer Service Monitoring Specialist

• Providing phone calls to customers for evaluating their satisfaction. • Listening recorded calls and evaluating service quality using a detailed score card. • Handling complaints, providing appropriate solutions. • Preparing monthly reports.

Education

Armenian State University of Economics

Sep 2017 – May 2019

Master, Entrepreneurship

Armenian State University of Economics

Sep 2013 – May 2017

Bachelor, Economics and Management of Enterprises