Hello, my name is Mary Rose Tabucon, and I am 22 years old, currently residing in Maligaya Park, Brgy. Pasong Putik, Novaliches, QC. I have over three years of experience as a customer service representative, handling both inbound and outbound customer interactions, including technical support. This experience has strengthened my communication and problem-solving skills. My background in customer service has equipped me with the patience, professionalism, and technical knowledge necessary to assist customers effectively. I am a fast learner, highly motivated, and always eager to improve my skills to meet company standards. Given my experience and strong work ethic, I believe I am well-suited for this position and ready to contribute to your team’s success.
Experience
Teleperformance
Mar 2022 – Mar 2025
North edsa Quezon city
Customer service representative
Technical support specializing in troubleshooting and resolving computer software issues, addressing printer-related concerns, and efficiently setting appointments. Responsibilities include providing clear and effective solutions to technical problems, ensuring prompt and professional assistance to enhance customer satisfaction and streamline their experience.