7.5 years of IT Experience using MS Dynamics CRM SDK for the application development and creating custom plug-ins and
workflows.
Experience in deploying, configuring, and customizing Microsoft Dynamics CRM both on-premises and in the cloud
Consumed and exposed Dynamics CRM APIs for custom web front-end development and external service
integration
Exposure with monitor and maintain CRM integrations including technical troubleshooting of APIs and source/target
integration points.
Designed and customized solutions as per requirements using custom forms, views, entities, relationships,
JavaScript events.
MS Dynamics CRM form programming (scripting), BPF, OOB workflows.
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Experience
Sharpsys Software Solution [I] Pvt Ltd
Jun 2015 – Present
Microsoft Dynamics CRM Technical Consultant
Dynamics CRM 365 On Premise
• Net4 used CRM for their sales and service. The solutions include integration with their website for following activities.
o Lead creation and lead assignment process
o Customer service portal to maintain tickets and escalate on the basis of defined SLA
o Sales order integration using Web APIs.
o Automate auto renewal process of Domain & related products.
o Automated opportunity creation based on certain criteria.
Role : Technical Consultant and responsible for end-to-end development and integrations with their websites
Role : Software Engineer
Designed application in Asp .NET, which provide interface to users, change their password within
organization.
