I am a graduate of Full Sail University. I obtained a bachelor's in writing. My skillset is explicitly geared towards utilizing my computer and typing skills to complete tasks. I am also a customer service specialist with 10 years of experience in a handful of successful franchises, even helping develop three into top rated service providers.
Experience
Walmart Inc.
Aug 2021 – Present
Queen Creek, AZ
ON Stocking Associate
• Efficiently organized and stocked shelves with 100% accuracy, ensuring product visibility and easy customer access, reducing restocking time by 20%.
• Coordinated with a team of up to 10 associates to streamline the stocking process, achieving a 30% reduction in average task completion time.
• Managed overnight stocking timelines, meeting deadlines consistently and preparing store sections for opening by 6 AM, leading to a 95% on-time completion rate.
• Adhered to all safety and store standards, following protocol 100% of the time, helping maintain a secure and organized work environment.
• Adapted quickly to shifting priorities and urgent stocking requests, enabling completion of high-priority tasks within 10% of scheduled time.
• Provided friendly and professional assistance to early-morning customers, addressing queries with a 95% customer satisfaction rating based on feedback.
