Matts Njærheim

Hardworking and dedicated.

Message

Intro

Torrevieja, Spain

_Customer service agent at Viking redningstjeneste AS

Studied Occuptaional therapist at VID, Sandnes

Studied Information technology at Bø videregående Skole

Logistics & Supply Chain

Joined April 19, 2023

Skills

Languages

Norwegian

Native or Bilingual

English

Advanced

About

Experienced with logistics and quality customer service

Experience

Viking redningstjeneste AS

Jul 2022 – Present

Spain, Torrevieja

_Customer service agent

Customer service within the road side assistance and emergency insurance tasks. ● Helped large volumes of customers every day with a positive attitude and focus on customer satisfaction. ● Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.

Creative Technology

Dec 2021 – Jun 2022

Norway, Vestby

Warehouse Associate

Logistics and forklift operator. ● Inspected incoming and outgoing shipments to verify accuracy and prevent errors.

Megaflis

Aug 2020 – Dec 2021

Norway, Vestby

Warehouse Associate

Forklift operator, delivery of goods to customers, sales. ● Logistics of incoming and outgoing goods. Inventory control ● Responsible of giving training to new staff

Hennig Olsen IS

Feb 2020 – Aug 2020

Norway, Kristiansand

Forklift Operator (seasonal)

Forklift operator in a food production zone. ● Demonstrated respect, friendliness and willingness to help wherever needed. While having to be fast paced with tight deadlines. ● Worked flexible hours; night, weekend and holiday shifts.

THON Hotel

Aug 2019 – Oct 2019

Norway, Bleik

Housekeeper (seasonal)

Responsible for six seahouses for rental ● Proved successful working within tight deadlines ● Served customers and followed outlined steps of service

Customer Link

Nov 2018 – Apr 2019

Norway, Kristiansand

Customer Service Representative

Customer service with sales, inbound phone calls. ● Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns. ● Having high numbers of sales and being a lighthouse for the rest of the team

CSO Partner

Feb 2014 – Apr 2015

Norway, Kristiansand

Phone Sales Representative

● Negotiated prices, terms of sales and service agreements. ● Set and achieved company defines sales goals. ● Informed customers of promotions to increase sales productivity.

Education

VID, Sandnes

Aug 2016 – Jun 2018

Bachelor, Occuptaional therapist

Bø videregående Skole

Aug 2015 – Jun 2016

Bachelor, Information technology