I am communications and brand specialist with over five years experience. I have worked in defining customer service standards as part of managing brands and have the ability to overcome tough situations in a calm manner to ensure the company or the brand image remains in tact. I am an honest employee with limitations however, i do learn fast and am always willing to listen and understand people and what affects them and what drives them to do the things they do.
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Experience
Palace Group
Oct 2008 – Jan 2019
Johannesburg
group executive
I worked as head of the strategic communications, corporate image and sustainability division. I worked on various aspects including handling customer issues and training employees to handle company's image and improve the brand value through communications and supporting customers.
