Hi! I'm Akib!
I'm a highly motivated and results-oriented customer service professional with 5+ years of experience exceeding client expectations across various industries. Skilled in building rapport, resolving complex issues, and fostering positive relationships. Proven ability to consistently achieve high customer satisfaction scores (CSAT 87%) and drive positive business outcomes (33% sales growth, 15% customer retention increase). Adept at working independently and as part of a team, with leadership experience in coaching and mentoring colleagues.
