I'm a motivated, enthusiastic, and dedicated 20-year-old individual. My friends always tell me that I work like my life depended on it and I'm not ashamed to admit that, that is the truth. My work gives me this sense of purpose.
I would consider myself a perfectionist mainly because I hate being mediocre which is why I could assure you that I will give my 100% in all aspects.
English is my first language which means my communication skills is superb. Whether written or verbal, you can count on me to not have comprehension issues since I understand the language by heart.
I have 2 and a half years of call center experience. In just 6 months of working for my first company, I was already promoted from agent to mentor since my results were promising. I would also like to note that in both of my previous companies, I was a consecutive top performer. This goes to show that regardless of the product, as long as I am thought thoroughly, I will thrive in the position.
Experience
Support Zebra
Jan 2022 – Jun 2022
Cagayan De Oro City
Account Manager
I took inbound and outbound calls as well as answering voicemails and emails.
TELEPERFOMANCE
Nov 2020 – Jan 2022
Cagayan De Oro City
Customer Service Representative
I took inbound and outbound calls consisting of billing issues, basic troubleshooting and possibly anything in the book.
