Melisane Botha, Virtual Assistant

About

As your virtual assistant, I will offer the following services: Administrative Support: I will handle tasks such as managing emails, scheduling appointments, organizing files, data entry, and preparing reports. I am proficient in using tools like Microsoft Office Suite, Google Workspace, and project management platforms. Communication Management: I will assist in managing your company's communication channels, including email correspondence, responding to inquiries, and ensuring timely and professional communication with clients, partners, and employees. Calendar and Travel Management: I will manage your calendar, schedule meetings, and coordinate travel arrangements, ensuring that your appointments and travel plans are organized and efficient. Research and Data Analysis: I will conduct research on specific topics, gather data, and provide insightful analysis to support your decision-making process.

Experience

Self Employed

Aug 2022 – Present

Pretoria , Gauteng , South Africa

Virtual Assistant

Exclusive Books Head Office - Procurement Department

Oct 2020 – Feb 2022

Johannesburg , Gauteng, South Africa

Senior Product Controller

Ensuring stores all have bestsellers in stock Ensuring publishers have sufficient stock of bestsellers Managing a bestseller scorecard as a performance tool Managing selection of core list titles Ensuring publishers have sufficient stock of core list titles Managing a core list scorecard as a performance tool Updating and developing core lists on a regular basis Managing selection of promotion titles Ensuring stores all have promotion titles in stock Ensuring publishers have sufficient stock of bestsellers Placing central orders/collating store orders when required Reporting on promotion sales for the group, regionally and in individual stores Loading bibliographic data into the database and onto Multistore Communicating to all relevant parties Maintaining publisher information: reps, ordering details, terms, lists represented Sourcing Books Assisting with department projects and duties Managing warehouse stock holdings (I.e. receiving, price corrections) Costings for international orders Freight management for international orders Sale stock for external sales Bulk IBST uploads Admin for –Ingrams, Gardners , Bertrams ,Baker & Taylor Rejected returns from publishers Market Share related reports

Exclusive Books Head Office - Operations Department

Feb 2016 – Sep 2020

Johannesburg , Gauteng, South Africa

Operations & Head Office Administrator

Office Management (Building maintenance, inspections, leasing with landlords) Administration, Documentation and Digital record keeping Fleet management National and Warehouse Sale Organization Sale, Project and Campaign coordination Supplier Management Reporting ( Daily, Weekly,Monthly) Health & Safety of head office and stores

Exclusive Books Kolonnade Branch

Jul 2014 – Feb 2016

Pretoria , Gauteng , South Africa

Deputy Store Manager

Ensuring the profitability of the store Bookselling, including handling tills, ringing up sales etc. Planning/scheduling shift rosters Processing timesheets to facilitate payment of night staff salaries Performing supervisory functions (i.e. overseeing staff, delegating responsibilities, training staff, etc) Managing the front shop Cash Control/ General Administration/ Stock Management Overseeing Security and store maintenance Implementing operating procedures

Graffiti Books and Stationery

Sep 2007 – Jul 2014

Pretoria , Gauteng , South Africa

Sales Assistant

Customer services & front desk Client liaison – information, enquières, special orders & queries Sales, cash-up & banking Stocktaking & ordering of stock Media liaison Themed displays Organising our store displays & promotions

Education

Coursera

May 2023 – Present

Certificate, Data Analytics

Udemy

Apr 2023 – May 2023

Certificate, Copywriting

Shaw Academy

May 2018 – Jun 2018

Diploma, Leadership and management

Sage Intelligence Academy

Feb 2016 – Mar 2016

Certificate, Microsoft Excel

Melisane Botha

Virtual Assistant

Skills

Languages