Melody Thamu

I am a client pleaser. I ensure that my clients are satisfied and dealt with in a professional manner. I go out of my way, 100%

Message

Intro

Nairobi, Kenya

Office Manager/ Client Services at Carta Group

Studied Hospitality at Strathmore University

Joined March 24, 2022

Skills

Languages

English

Fluent

About

I am a very determined person in all aspects of my life. I am a people's person in that I thrive well being around people and ensuring that my services are personable , realistic and timely. I have been dealing with clients for over 6 years and I am very good at it.

Experience

Carta Group

Feb 2021 – Present

Kenya

Office Manager/ Client Services

scheduling meetings and appointments, making office supplies arrangements, greeting visitors and providing general administrative support to our employees handle and resolve client queries, develop strategies for improving customer services, train other client services staff, authorize refunds on products, maintain business relationships with existing clients

Education

Strathmore University

Jan 2011 – Jun 2015

Bachelors in Hospitality Management, Hospitality