I am a Japanese bilingual with CSR and B2B translation/interpretation experience. I have passed JLPT N1 with a score of 179/180.
Experience
Nityo Infotech Services
May 2021 – Apr 2022
Remote
Customer Support Representative – Japanese bilingual
Provide exceptional services to an upscale international client via email and telephone.
Offer assistance and solutions that will result in increased customer satisfaction.
Androbotics Clark Inc.
Dec 2020 – Apr 2021
Pampanga, Philippines
Technical Customer Support
Translation and managing Japanese voice and mails for customer, Trained on Microsoft Office 365 application. Effective communication and collaboration with both Japanese and English team, following strict security protocol for remote desktop company maintenance, support and updates.
