I love being with family and spending my time traveling. Currently renovating my home. I am looking for a position that will give me a sense of satisfaction and accomplishment. I have several years of customer service experience as well as the quality experience at my current position. I am looking for a role that I can work independently, as well as a team environment, where I can expand my skill set and learn new and exciting responsibilities. I love working with people, but really enjoy doing the behind the scenes tasks that make other people's lives a little easier. I am very efficient with time management, which is why I really enjoy remote positions where i can set my daily tasks and schedule and work as efficiently as possible without the distractions in a typical office setting. At the end of each day, I love to feel as if the work I completed makes a difference.
Experience
Emtelle
Oct 2022 – Present
Fletcher, NC
Lead Quality Technician-Customer Service/Inside Sales Specialist
Lead Quality Technician- overall QA and quality testing on all products across 4 shifts of operation. Responsible for managing all quality logs, QMS documentation, assisted with drafting and updating SOP's and work instructions for various processes related to Quality. Trained all new Quality team members. ISO9001 audit certification. Transitioned into Sales/CS department to better utilize my knowledge of products and longevity in a new role. CS Inside sales- work with our Sales Operations Manager, Sales Reps and Distributors to quote, order and invoice products for clients in North America. Responsible for emailing, calling all clients to update sales quotes, working with shipping to ensure timely delivery and finance to invoice clients with accurate sales tax.