I am a Professional Virtual Administrative Assistant. A creative, self motivated tech-savvy virtual assistant, with excellent skills that delights customers and convert leads to long term client. I’m a superb virtual administrative assistant who specialize in market services, scheduling appointment and customer services. I perform superbly at
Making E-mails
Making phone calls
Word Processing Software and Spreadsheets.
As a fully Computer literate, with proficiency in Microsoft office and I provide the best services you can ever ask for.
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Experience
KBC consulting firm
Jan 2020 – Present
Ikeja
Virtual Assistant
Respond to emails and phone calls
Schedule meetings
Book travel and accommodations
Manage a contact list
Prepare customer spreadsheets and keep online records
Organize managers’ calendars
Perform market research
Create presentations, as assigned
Nazzy Apparels
Jan 2017 – Jan 2019
Ikeja
Customer Service Representative
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests